Onboardbase uses conventional HTTP response codes to indicate the outcome of an API request. Generally, codes in the 2xx range indicate success. Codes in the 4xx range indicate an error that failed due to the information provided (e.g., a wrong API Key header was passed to a request, a parameter was omitted failed, etc.). Codes in the 5xx range indicate an error with Onboardbase servers, these cases are rare.

HTTP Status Code Summary

Status Code

Message

200 - OK

Everything worked as expected.

400 - Bad Request

The request was unacceptable, often due to missing a required or invalid parameter.

401 - Unauthorized

No valid API key provided.

402 - Request Failed

The parameters were valid but the request failed.

403 - Forbidden

The API key doesn't have permissions to perform the request.

404 - Not Found

The requested resource doesn't exist.

409 - Conflict

The request conflicts with another request

429 - Too Many Requests

Too many requests hit the API too quickly. We recommend an exponential backoff of your requests.

500, 502, 503, 504 - Server Errors

Something went wrong on Onboardbase's end. (These are rare.)